One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Certificate issued by the relevant department indicating the completion of track works according to the approved maps and permits, with no observations or waste on-site.

  1. 1- Application form for the certificate of completion.
  2. 2- Submission of detailed maps of the work executed on-site in electronic format (As Built AutoCAD+ As Built PDF), indicating the details of the completed works, stamped by both the contractor and the consultant.
  3. 3- Site survey request form.
  1. nothing
  1. beneficiary
  2. Submit the beneficiary request through the authority’s website or by e -mail
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Study the request by the competent employee
  7. electronic
  8. Within 3-5 working days
  9. Decision maker
  10. The request is approved
  11. electronic
  12. Within 3-5 working days
  13. beneficiary
  14. Pay to the request if approved
  15. electronic
  16. 5 minutes
  17. beneficiary and specialist
  18. Send the statement to the beneficiary electronically or attend the beneficiary personally to the authority to receive the permit
  19. Semi-electronic
  20. Within 3-5 working days

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM