One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows for submitting a request to modify a lease agreement based on the type of lease, such as adding a piece of land, expanding office space, returning office space, changing the trade name, and other modifications.

  1. 1- Letter requesting modification of the lease contract, including the desired modifications.
  2. 2- Modification of land area - Process linked to the Operations Department.
  3. 3- Modification of activity - Process linked to the relevant department.
  4. 4- Addition of activity - Process linked to the relevant department.
  5. 5- Entry of authorized signatory - Process linked to the relevant department.
  6. 6- Modification of trade name - Process linked to the relevant department.
  7. 7- Entry and exit of partners - Process linked to the relevant department.
  1. - depends on the approval of the link
  1. beneficiary
  2. The investor submits the application for amending the lease
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the notes are re -requested to be corrected from the investor and the request to be re -ordered And in the absence of notes, the request for amending the lease is approved If the modification type is an addition or return a plot of land in the rental contract - A path employee transferred the application to the investment committee to study the application
  7. Non-electronic
  8. 10 minutes
  9. Decision maker
  10. The Investment Committee studies the application In the event that the request is rejected by the committee, the request for the request is transferred to the request to reject the reasons for rejection In the event that the committee approves the request, the request is transferred to a path employee
  11. Non-electronic
  12. 10 minutes
  13. Specialist
  14. A Masar employee issues a new plot of land and calculates the required fees from the investor
  15. Non-electronic
  16. 10 minutes
  17. beneficiary
  18. The investor pays the fees due
  19. Non-electronic
  20. 10 minutes
  21. beneficiary and specialist
  22. Massar employee issues a lease contract with a plot of land It is audited by the director of the one station, a path, and in the absence of notes, it is signed by both parties to the contract, handing over the site rental contract, and retaining the copy of his site in the investor file in industrial cities
  23. Non-electronic
  24. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM