One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request a Permit for the Operation of equipment and Vehicles with Excessive Weights or Dimensions on the Road.

  1. Application form for the permit
  2. 2- Submission of an illustrative diagram of the vehicle indicating the distribution and number of axles
  3. 3- Submission of a diagram outlining the route of the vehicle
  4. 4- Submission of approvals from relevant authorities
  5. 5- Submission of detailed maps in both hardcopy and electronic formats (AutoCAD+PDF), clearly indicating the details of the intended works
  6. 6- Submission of a bank guarantee in the amount of (2000) Omani Rials, valid for 6 months after the completion of the works, which must be renewed in case of delays in the execution of the works.
  1. nothing
  1. beneficiary
  2. Submit the beneficiary request through the website
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Study the request through the competent employee
  7. electronic
  8. Within 3-5 working days
  9. Decision maker
  10. The application is approved or an amendment request is approved
  11. electronic
  12. Within 3-5 working days
  13. beneficiary
  14. Pay the prescribed fees
  15. electronic
  16. 5 minutes
  17. beneficiary and specialist
  18. Send the statement to the beneficiary electronically or attend the beneficiary personally to the region to receive the permit
  19. Semi-electronic
  20. Within 3-5 working days

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM