One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which the application for issuing a permit to install self -service machines is submitted

  1. 1- Official letter from the bank specifying the location
  2. 2- Commercial register/membership card
  1. nothing
  1. beneficiary
  2. The applicant submits an application for automated withdrawal machines and similar devices
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the request is re -applied to the applicant coupled with notes to correct them and re -request In the absence of notes, the request is approved and transferred to the director of the Masar Center
  7. Non-electronic
  8. 10 minutes
  9. Decision maker
  10. The city's general manager studies the request In the event of notes, a path employee coupled with notes is re -requested to correct them and re -request In the event that the request is rejected, the request is transferred to a "rejection" coupled with the reasons. In the absence of notes, the request is approved, as the general manager determines the location of the installation of the device and referred the request to a path employee
  11. Non-electronic
  12. 10 minutes
  13. beneficiary and specialist
  14. A path and applicant employee detects the sites specified by the city's general manager In the event that the applicant does not agree to the proposed sites, a path employee transforms the request status into a canceled. In the event that the applicant approved, a path employee calculates the fees due
  15. Non-electronic
  16. hour
  17. beneficiary
  18. The applicant pays the fees due
  19. Non-electronic
  20. 10 minutes
  21. Specialist
  22. A track employee prepares a lease, takes the signing of both parties to the contract, deliver a copy to the applicant, and retains a copy with industrial cities.
  23. Non-electronic
  24. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM