One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service is to request the entry of goods into the free zone for the purpose of inspection, examination, and subsequent re-export.

  1. 1- Electronic entry request submitted by the authorized clearing company or representative of the concerned party.
  1. nothing
  1. beneficiary
  2. The authorized clearance company or the representative of the concerned person through the deposit system inserts the data for entry to the materials and download the required documents and send the application of the material to the logistical department employee
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee checks the application In the event of notes, the notes are re -requested to be corrected by the clearance company or the representative of the concerned person And in the absence of notes, the request for entry of materials is approved
  7. electronic
  8. 10 minutes
  9. beneficiary
  10. The Royal Oman Police review/customs to obtain approval to request the transfer of materials and allow them to enter them into the area
  11. electronic
  12. 30 minutes
  13. Specialist
  14. Allow the entry of the goods by the area for the purposes of the inspection and the time referred to on the request
  15. Non-electronic
  16. 15 minutes
  17. Specialist
  18. The goods are watched when the Royal Oman Police/Customs and Logistical Department employee The request for entry to the materials is paid on the deposit system In the event that the period of the inspection is delayed or removed from the delegated clearance company, to extend the request after taking the approval of the Royal Oman Police/Customs and the Director of the Logistical Department
  19. Semi-electronic
  20. 30 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM