One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service is used to request the transportation of goods and vehicles from one warehouse to another or to public yards within the zone.

  1. 1- Electronic transport request sent by the authorized clearance company or the representative of the concerned party.
  2. 2- Copy of the deposit request or transfer document for the goods or vehicles to be transported.
  3. 3- Authorization for transportation (notarized power of attorney, commercial registration).
  4. 4- Authorization for accepting the transportation (notarized power of attorney, commercial registration).
  1. nothing
  1. beneficiary
  2. The authorized clearance company or the representative of the concerned person through the deposit system enter the transfer request data, download the required documents and send the electronic transfer request to the logistical department employee
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee checks the application In the event of notes, the notes are re -requested to be corrected by the clearance company or the representative of the concerned person In the absence of notes, the transfer request is approved
  7. electronic
  8. 10 minutes
  9. beneficiary and specialist
  10. If the investor has to sign the request from the carrier and transferred to him or those who delegate him in front of the logistical department employee after checking their documents (a personal card for Omani, a passport for non -Omani, a resident card for non -Oman If I have public warehouses and squares, the goods or vehicles are received by the warehouse secretary or the square
  11. Semi-electronic
  12. 20 minutes
  13. Specialist
  14. The sensory disclosure of the transfer process by the employee specialized in the logistical department and to ensure the authenticity of the transportation process
  15. Non-electronic
  16. 10 minutes
  17. beneficiary
  18. The delegated clearance company or the representative of the concerned person pays the fees due on the transfer request through the electronic payment portal and the deportation of the accounting registration to the financial system
  19. electronic
  20. 5 minutes
  21. Decision maker
  22. Application for the transfer request by the head of the department or the employee of the logistics department, save a copy of the transfer in the file and deliver a copy to the owners of the relationship
  23. electronic
  24. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM