One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The Civil Aviation Authority analyzes the requests to ensure that the installation of warning lighting does not affect air navigation and to prevent obstacles at all airports in the Sultanate.

  1. -Original and/or copy of the ID card or passport.
  2. -Official letter addressed to the Director of the Airport Safety Department requesting approval for the service, including the following information:
  3. -A table indicating the coordinates (angle, minutes, seconds) of the proposed location for each tower with respect to WGS84.
  4. -The proposed ground elevation above sea level and the tower height above ground level.
  5. -An approved engineering plan of the project from the consultant, in A3 size, determined by the tower height above ground level.
  6. -Payment of the service fees.
  1. Submit the application to the authority for a period of no less than a month before the start of construction
  1. beneficiary
  2. The beneficiary submits the application with the attachment of collecting the required documents and paying the value of the application
  3. Semi-electronic
  4. day
  5. Specialist
  6. The competent department (airports safety) verifies the availability of all the required documents and studying them with a field visit in order to check
  7. Semi-electronic
  8. 12 days
  9. beneficiary and specialist
  10. The competent department adopts or rejects the request with the handover of the beneficiary as a result of the study
  11. Semi-electronic
  12. Two days

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM