One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows requesting workers for the purpose of loading and unloading goods entering and exiting the area.

  1. 1- Electronic Handling Request
  2. 2- Deposit Requests
  3. 3- Exit Requests
  4. 4- Transport Requests
  1. nothing
  1. beneficiary
  2. When organizing requests for deposit, directing or transport through a deposit system, the handling company is chosen on board the request by the authorized clearance company or the representative of the concerned person, knowing that there is in a region more than one licensed handling company and the company may clearance or the representative of the concerned person who is the freedom to choose the company.
  3. electronic
  4. 5 minutes
  5. the system
  6. After approving applications for deposit, directing or transfer by the logistical department employee, the system is established electronically and sends a notification to the handling company that has been chosen
  7. electronic
  8. Two minutes
  9. beneficiary
  10. The selected handling company approves the application, enters workers' data, sends workers to the investor for the purpose of loading or downloading the goods
  11. electronic
  12. 5 minutes
  13. beneficiary
  14. The authorized clearance company or the representative of the concerned person is confirming the handling request in the presence of actual workers by the handling company
  15. electronic
  16. 5 minutes
  17. beneficiary
  18. Upon completion of the process of downloading or downloading the goods, the handling company match the request for handling in terms of the quantity loaded or the status with the quantity received on the request of deposit, output or transport requests The request for handling is paid when the requests for deposit, removal or transfer after the Czechs are paid to the conformity received on the hand of the handling request
  19. Non-electronic
  20. 30 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM