One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows for requesting the disassembly and transformation of goods stored in the Free Zone area.

  1. 1- Electronic disassembly and transformation request sent by the authorized customs clearance company or the representative of the concerned party.
  2. 2- Copy of the deposit request or the transfer document for the goods or vehicles to be disassembled or transformed.
  1. nothing
  1. beneficiary
  2. The delegated clearance company or the representative of the concerned person through the deposit system inserts the jaw and retail application data, download the required documents and send an electronic jaw and retail application to the logistical department employee
  3. electronic
  4. 10 minutes
  5. Specialist
  6. The competent employee checks the application In the event of notes, the notes are re -requested to be corrected by the clearance company or the representative of the concerned person In the absence of notes, the request for jaw and retail is approved
  7. electronic
  8. 10 minutes
  9. Specialist
  10. The sensory examination of the jaw and retail process by the employee specialized in the logistical circle and ensuring the validity of the jaw and retail process
  11. Non-electronic
  12. 1 hour

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM