One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The service allows investors and depositors within the free zone to request the accreditation of authorized individuals and customs clearance companies.

  1. 1- Electronic Authorization Request sent by an accredited customs clearance company or the authorized representative.
  2. 2- Personal identification document.
  3. 3- Valid power of attorney.
  4. 4- Customs Clearance Authorization Form.
  5. 5- Company registration certificate for the same year or a certified copy of it.
  1. nothing
  1. beneficiary
  2. The delegated clearance company or the representative of the concerned person through the deposit system inserts the delegation request data, download the required documents, and send an electronic authorization request to the logistical department employee
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee checks the authorization to make sure whether the commissioner authorizes the right to the required procedure.
  7. electronic
  8. 10 minutes
  9. the system
  10. In the event that the mandate is adopted, it is granted a serial number on the system and becomes effective for use.
  11. electronic
  12. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM