One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service for those interested in establishing a hotel ranging from one-star to five-star category, reflecting the level of service quality provided by the hotel or facility

  1. The documents required to license the activity
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application to practice the activity in the commercial registry
  3. electronic
  4. 20 minutes
  5. Specialist
  6. The request is studied by specialists to verify the requirements, controls and other request details
  7. electronic
  8. During a working day
  9. Specialist
  10. The application is approved and the license to practice the activity is issued with the determination of the hotel establishment category after the specialist report
  11. electronic
  12. During a working day
  13. beneficiary and specialist
  14. The activity license is received
  15. Semi-electronic
  16. During a working day

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM