One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


This is the service through which the request for entering goods into the free zone and storing them properly is made

  1. 1- Electronic request sent by the authorized clearance company.
  2. 2- Customs declaration addressed to the intended area for depositing the goods.
  3. 3- Commercial register of the declaration owner.
  4. 4- Storage contract in case of storing with a third party.
  1. nothing
  1. beneficiary
  2. Providing the customs statement and its elbows by the delegated clearance company to the Royal Amman Police Representative
  3. Non-electronic
  4. Two minutes
  5. Decision maker
  6. Check the customs statement and its facilities by the Royal Oman Police Representative
  7. Non-electronic
  8. 5 minutes
  9. Specialist
  10. In the event of conformity, the goods are examined and the data is transferred to the logistical city for the ends of the actual detection of the goods, according to the request of the Royal Amman Police.
  11. Non-electronic
  12. 5 minutes
  13. beneficiary
  14. The authorized clearance company or the representative of the concerned person pays the fees due to the logistical city and seals the data by them
  15. electronic
  16. 5 minutes
  17. Decision maker
  18. The actual inspection of the contents was done by the Royal Oman Police Customs and the insurance for customs data and stamped by a free zone
  19. Non-electronic
  20. 10 minutes
  21. Decision maker
  22. Delivery of the concerned person or the clearing company delegated by the customs statement and its facilities to complete the procedures for entering the free zone from the portal designated for this purpose
  23. Non-electronic
  24. Two minutes
  25. beneficiary
  26. The authorized clearance company or the representative of the concerned person entering customs data information into the deposit system on the screen designated for that and the authorized clearance company or the representative of the concerned person through the deposit system enter the deposit request data and download the required documents and send an electronic deposit request to the logistical department employee
  27. electronic
  28. 15 minutes
  29. Specialist
  30. The competent employee checks the application and in the event of notes, the request is re -shared with observations to correct them by the clearance company or the representative of the concerned person.
  31. electronic
  32. 5 minutes
  33. Specialist
  34. In the event that the contents received will be stored in the squares and public warehouses, they will be delivered to the warehouse secretary or the square of the square in exchange for the seal and signature And if the contents received will be stored in others, the request is attached to a fundamental storage contract that includes determining the place of storage of these contents, and the actual disclosure of the place of storage of the contents is by the logistical circuit employee
  35. electronic
  36. 10 minutes
  37. Specialist
  38. Confirm the deposit request and printing by the deposit request organizer
  39. electronic
  40. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM