One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The investor submits a request to modify the data of a clause in the agreement, for example, 'extending or reducing the land area'

  1. Official letter from the company to be sent via email or presented in person to the headquarters of the Special Economic Zone at Duqm
  1. Submit the application through the beneficiary or authorize the beneficiary
  1. beneficiary
  2. The investor applies to an attachment to amend the agreement, if it is to extend the area, reduce it, or change the type of use ... etc., according to the regulations approved by the region
  3. Semi-electronic
  4. It depends on the beneficiary
  5. Specialist
  6. The request is studied in coordination with the relevant departments, and in the event of approval, the annex to amend the agreement is prepared and signed between the two parties
  7. Semi-electronic
  8. 3 working days
  9. beneficiary
  10. The annex to amend the agreement is received and the fees are paid if required
  11. Semi-electronic
  12. 3 working days

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM