One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This is the service through which the request for consuming goods used in the manufacturing and maintenance process is made, as specified in the instructions according to the principles and under the supervision of the authorities.

  1. 1- Electronic consumption request sent by the authorized clearance company or the representative of the concerned party.
  2. 2- A copy of the deposit requests or transfer documents for the goods or vehicles intended for consumption.
  1. nothing
  1. beneficiary
  2. The authorized clearance company or the representative of the concerned person through the deposit system enter the consumption request data, download the required documents and send an electronic consumption request to the logistical department employee.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee audits the request and verifies the types of goods allowed to be consumed, and in the event of notes, the request is re -shared with notes to be corrected by the clearance company or the representative of the concerned person, and in the absence of notes, the consumption request is approved.
  7. electronic
  8. 10 minutes
  9. Decision maker
  10. The request is transferred to the director of the competent department to approve the consumption request in the event that the value of the materials consumed is less than or equal to (10,000) Omani riyals, and to the Director General to agree to the consumption request in the event that the value of the consuming materials is greater than (10,000) Omani riyals. In the event that the applicant is not approved, the applicant is coupled with the reasons.
  11. electronic
  12. One hour
  13. Decision maker
  14. In the event that it is approved, a specialized technical committee will be formed by the Director General of a member of the Director of the competent department, the representative of the Royal Oman Police/Customs and employees of the region. The competent committee will study the application and raise recommendations.
  15. electronic
  16. a work day

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM