One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


This is the service through which a request is made to export goods or vehicles stored within the free zone either to the local market or to foreign markets (transit).

  1. 1- Electronic request for export sent by the authorized clearance company.
  2. 2- Invoice for the sale of goods or vehicles.
  3. 3- Commercial register for the owner of the statement.
  4. 4- Certificate of origin.
  5. 5- Customs declaration.
  1. nothing
  1. beneficiary
  2. The authorized clearance company or the representative of the concerned person through the deposit system enter the output request data, download the required documents, and send the electronic application request to the logistical department employee
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee checks the application In the event of notes, the request is re -requested with notes to be corrected by the clearance company or the representative of the concerned person In the absence of notes, the request for the output is approved
  7. electronic
  8. 10 minutes
  9. beneficiary
  10. The delegated clearance company or the representative of the concerned person organizes a customs statement of the goods or vehicles from the Royal Oman Police/Customs
  11. Non-electronic
  12. 30 minutes
  13. beneficiary
  14. The handling company downloads the merchandise or existing vehicles in the event that the deposit type is indirect and stored in the region and pays the handling request electronically through the deposit system
  15. electronic
  16. 10 minutes
  17. beneficiary
  18. The delegated clearance company or the representative of the concerned person pays the fees due on the output request through the electronic payment portal and the deportation of the accounting registration to the financial system
  19. electronic
  20. 5 minutes
  21. beneficiary
  22. The delegated clearance company or the representative of the concerned person downloads the customs statement document that is done on the output request
  23. electronic
  24. 5 minutes
  25. beneficiary
  26. The authorized clearance company or the representative of the concerned person enters the data of the permit to exit the goods or vehicles through the deposit system and send the request to the logistical department
  27. electronic
  28. 10 minutes
  29. Specialist
  30. The exit permit is checked by the logistical department employee - In the event that the customs statement does not apply with the output request, the exit permit is rejected by the reason and returned it to the authorized clearance company or the representative of the concerned person to aim - In the event that the customs statement is applied with the output request, the exit permit is approved and the output is paid
  31. electronic
  32. 20 minutes
  33. beneficiary
  34. The authorized clearance company or the representative of the concerned person prints the exit permit and remove the goods from the area
  35. electronic
  36. 5 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM