One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows the investor (tenant) to submit a request for a renewal of a lease agreement with the industrial cities, Al Mazyouna Free Zone, and Madayn KOM After the contract period has ended

  1. 1- The original expired contract + the original cadastral map (site plan).
  2. 2- A recent copy of the commercial register
  1. Paying all financial dues
  2. Issuing a certificate of practicing the activity
  1. Specialist
  2. The investor submits a request for renewing the rental contract
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee audits the request and the Citizen on financial claims and violations
  7. Non-electronic
  8. 20 minutes
  9. beneficiary
  10. The investor pays the fees due and correct violations
  11. Non-electronic
  12. 10 minutes
  13. beneficiary and specialist
  14. The parties to the investing contract and the Director General of Industrial Cities are signed, a signed copy of the rental renewal contract for the investor and the signature of a signed copy in the investor file in the industrial cities is preserved
  15. Non-electronic
  16. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM