One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Mandatory service for companies engaged in the transportation, collection, treatment, storage, or final disposal of hazardous waste or non-hazardous solid waste.

  1. In the case of transportation, collection, and treatment of hazardous waste:
  2. A) Waste Management Plan.
  3. B) Chemical Material Safety Data Sheets (in case of expired chemical materials waste).
  4. C) Emergency and equipment Plan.
  5. In the case of treatment:
  6. D) Site Drawings and Maps - Site Plan (Cadastral).
  7. In the case of storage:
  8. E) Site Drawings and Maps - Site Plan (Cadastral).
  9. F) Emergency and equipment Plan.
  10. G) Waste Details.
  11. H) Environmental and Safety Management Plan.
  12. I) Waste Management Plan.
  13. J) Training Programs.
  14. In the case of collection:
  15. A) Civil Defense Permit.
  16. B) Waste Transport Document.
  17. C) Vehicle Details and Loading Procedures.
  18. D) Training Programs.
  19. E) Emergency and equipment Plan.
  20. F) Transport Agreement Contract.
  21. In the case of final disposal of non-hazardous solid waste:
  22. K) Waste Management Plan.
  23. L) Waste Details.
  24. M) Emergency Plan.
  25. N) Site Drawings and Maps (Cadastral).
  1. nothing
  1. beneficiary
  2. Submit the application via email
  3. Semi-electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied and the requirements are paid off
  7. Semi-electronic
  8. During a working day
  9. Decision maker
  10. The request is approved
  11. Semi-electronic
  12. During a working day
  13. beneficiary
  14. The prescribed fees are paid
  15. Semi-electronic
  16. 10Y Kag
  17. Specialist
  18. Approval is sent via email
  19. Semi-electronic
  20. During a working day

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM