One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows the investor (tenant) to submit a request for the termination of a lease agreement with the industrial cities, Al Mazyouna Free Zone, and Madayn KOM

  1. 1- Cancellation Letter for the Lease Contract and Business Activity License.
  2. 2- The Original Contract + Original Business Activity License.
  3. 3- The Original Survey Map.
  1. - Request for a baking version
  2. Liquidation of financial dues
  3. - In the event of an establishment on the ending contract and the city administration did not want the establishment to turn to it
  4. - Giving a 6 -month deadline to the investor to evacuate the site from the facility
  5. - If the evacuation is not evacuated, the city administration will evacuate the investor's expense.
  1. beneficiary
  2. The investor submits an application to terminate the contract
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. 2- A path employee checks the application - In the event of notes, the investor is re -requested, coupled with notes to correct them and re -request - In the absence of notes, the contract to terminate the contract is approved and the application is transferred to the investment committee
  7. Non-electronic
  8. 20 minutes
  9. Decision maker
  10. The Investment Committee studies the application • In the event of approval of the committee, the request for the request is transferred to a clearance and the signing of the request by the investor or his delegate. • In the event that the committee does not agree to the request, the request for the request is transferred to a "rejection" coupled with the reasons for rejection and returning it to the investor.
  11. Non-electronic
  12. hour
  13. Specialist
  14. The employee of the Investor Services Department gives an internal and external clearance form to review the relevant departments and the concerned authorities (the Royal Oman Police/ Passports and Residence, Ministry of Labor/ Chamber of Commerce and Industry) to verify the clearance of the disclosure. - In the event that there are claims by the relevant authorities for the investor to correct these claims, sign the request from the relevant authorities, and return the request to the Investor Services Department in the event that they are corrected, the request is transferred to the Operations Department and the Inspection and Control Department.
  15. Non-electronic
  16. Two hours
  17. Specialist
  18. The employee of the Operations Department and the employee of the Control and Inspection Department edits the minutes of receiving the plot of land ended
  19. Non-electronic
  20. 10 minutes
  21. Specialist
  22. In the event that the investor is innocent internally and externally, the employee will end the contract
  23. Non-electronic
  24. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM