One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a construction completion certificate service issued after the completion of the project works according to the approved maps and permits, with no notes on the construction or leftovers left on the site.

  1. • A copy of the maps after implementation (PDF/CAD)
  2. • A separate copy of the landscaping maps after implementation and on paper (PDF/CAD)
  3. • A no-objection letter from the consultant supervising the project
  4. • Copies of follow-up reports from the consultant supervising the project
  5. • Final license from the Civil Defense
  6. • An approved form indicating the transfer of waste to the landfill of the Special Economic Zone at Duqm
  1. nothing
  1. beneficiary
  2. The beneficiary submits the application through the website
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The competent employee studies the application and visits the site
  7. electronic
  8. Within 5 working days
  9. Decision maker
  10. The official adopts the request
  11. electronic
  12. Within 5 working days
  13. Specialist
  14. The certificate is received by the website or email
  15. electronic
  16. Within 5 working days

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM