One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A permit through which the work is organized in accordance with and guaranteed The quality and safety of work and the surrounding environment, the preservation of rights and the organization of Itineraries of work and services on the roadside and within the region

  1. 1- Permit application form
  2. 2- A copy of the project award letter
  3. 3- Submission of detailed maps in paper and electronic format (AutoCAD+PDF) indicating on them the details of the works to be executed, stamped by the contractor and consultant.
  4. 4- Payment of a bank guarantee to secure the removal of waste at a rate of 1% of the value of the project and not exceeding
  5. 10,000 thousand Omani riyals as a maximum
  6. 5- Submission of the consultant/contractor undertaking form
  7. 6- The contractor must submit a no-objection certificate from the service providers (when the services are available).
  8. 7- A copy of the commercial registration papers for both the contractor and the consultant
  9. 8- Site or track survey request form
  1. nothing
  1. beneficiary
  2. Submit the beneficiary request through the website
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Study the request by the competent employee
  7. electronic
  8. Within 3-5 working days
  9. Decision maker
  10. The request is approved
  11. electronic
  12. Within 3-5 working days
  13. beneficiary
  14. Pay the prescribed fees
  15. electronic
  16. 5 minutes
  17. beneficiary and specialist
  18. Send the statement to the beneficiary electronically or attend the beneficiary personally to the authority to receive the permit
  19. Semi-electronic
  20. Within 3-5 working days

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM