One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a new permit to start construction and construction work after the adoption of maps and their conformity to the systems and regulations in force in the private economic zone in Duqm

  1. • Structural, architectural, mechanical and electrical maps approved by the consultant (in PDF/CAD format)
  2. • Schedule of construction accounts approved by the consultant
  3. Soil testing is approved by an accredited company in the Sultanate
  4. • Civil Defense maps approved by the Civil Defense Authority
  1. nothing
  1. beneficiary
  2. The applicant submits the application from the website
  3. electronic
  4. 10 minutes
  5. Specialist
  6. The competent employee treats and studies the application
  7. electronic
  8. Within 5 working days
  9. Decision maker
  10. The request is approved
  11. electronic
  12. Within 5 working days
  13. beneficiary
  14. The beneficiary uses the website to pay the service fees
  15. electronic
  16. 5 minutes
  17. beneficiary
  18. The permit is received by the website
  19. electronic
  20. Within 5 working days

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM