One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request for withdrawal or joining a partner from the rental contract is submitted by the investor

  1. 1- Request for innocence
  2. 2- The rental contract
  3. 3- Commercial record
  1. - The approval of the Ministry of Trade, Industry and Investment Promotion
  1. beneficiary
  2. The investor submits an application for joining or withdrawing a partner
  3. Non-electronic
  4. 20 minutes
  5. Specialist
  6. Investor Services employee audits the request - In the event of notes, the investor is re -requested, coupled with notes to correct them and re -request - In the absence of notes, the withdrawal request is approved and the request is transferred to the investment committee
  7. Non-electronic
  8. 20 minutes
  9. Decision maker
  10. The Investment Committee studies the application -In the event that the committee does not agree to the request, the request is transferred to a "rejection" coupled with reasons for rejection and returning to the investor • Transforming the request status into a clearance and signing the request by the withdrawal or whoever delegates it
  11. Non-electronic
  12. hour
  13. Specialist
  14. In the event that the investor is innocent internally, the employee prepares a new contract supplement and takes the signing of both parties to the contract.
  15. Non-electronic
  16. 20 minutes
  17. Specialist
  18. The investor is given a new version of the signed contract and a copy of the contract is saved to the industrial cities in the investor file.
  19. Non-electronic
  20. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM