One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Request to retrieve the financial amount deposited in the case as a guarantee (financial guarantee)

  1. ID card/ passport
  2. Legal Agency
  1. - The approval of the competent member/ director of the department.
  2. -Delivery of the amount deposit.
  3. -The amount of fines is deducted (if any)
  1. beneficiary
  2. The application is submitted by the convict or whoever represents it legally through the electronic public prosecutor portal/ attendance personally
  3. Semi-electronic
  4. 5-15 minutes
  5. Decision maker
  6. The request is studied by the competent member/ director of the department, and the report is in it.
  7. electronic
  8. 10-15 minutes
  9. Specialist
  10. In the event of approval: the applicant is notified to transfer the amount of guarantee / the check. In the event of rejection: the applicant is notified of the rejection.
  11. Semi-electronic
  12. 10-20 minutes

Customers Service

Customer Service Number

24478255 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM