One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


It is a service provided to the approved agents of the Directorate, some government institutions, or for charitable societies wishing to buy basic food commodities.

  1. • commercial register
  2. • Agent number approved by the Directorate (for authorized agents)
  3. • Purchase order (for government institutions and charities)
  1. The applicant must be an accredited agent with the Directorate (only for approved agents)
  1. beneficiary
  2. The distribution agent submits a request to purchase food commodities
  3. Semi-electronic
  4. hour
  5. Specialist
  6. The competent employee edits the purchase bill
  7. Semi-electronic
  8. hour
  9. Specialist
  10. Food commodity prices are reviewed
  11. Semi-electronic
  12. hour
  13. beneficiary
  14. The beneficiary pays the sums
  15. Semi-electronic
  16. hour
  17. Specialist
  18. The food commodity drain is released
  19. Semi-electronic
  20. hour
  21. beneficiary and specialist
  22. The truck is empty before the quantities are loaded and disbursed
  23. Non-electronic
  24. hour
  25. beneficiary and specialist
  26. After confirming the identification of the quantity disposed of the deed of the commodity exchange with the bill, the truck is allowed to exit
  27. Non-electronic
  28. hour

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM