One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a service provided to investors and traders to register as an approved agent with the Food Security Directorate in preparation for the purchase of basic food commodities (rice, lentils, sugar)

  1. • commercial register
  2. • Ownership or lease
  3. Municipal license
  4. • Certificate of affiliation with the Chamber of Commerce
  5. • Ownership or lease of trucks
  6. Bank guarantee (delivered after approval)
  7. • Civil defense license
  1. • The applicant must be registered with the Ministry of Trade and Industry and Investment Promotion and has a license to practice "food items" activity
  2. • To have means of transportation in the name of the commercial registry or its tenant with credit rental contracts
  3. • To be identical to the conditions for storing goods
  1. beneficiary and specialist
  2. The beneficiary submits the application through a written message by attending personally or his representative.
  3. Non-electronic
  4. day
  5. Specialist
  6. The head of the Marketing and Quality Department sends the marketing employee with a field inspection of the merchant store, ensuring that there is a store, and see the documents to practice the activity of selling food and the presence of a store suitable for storing food commodities.
  7. Non-electronic
  8. day
  9. Specialist
  10. Study the request, fill out the form for that, attach all the required documents and documents, and prepare the visit report
  11. Non-electronic
  12. day
  13. Decision maker
  14. Issuing a letter addressed to the merchant with approval as an approved agent with the directorate, or an apology message not to agree
  15. Non-electronic
  16. day

Customers Service

Customer Service Number

24952060 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM