One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The airport safety department conducts an audit on the facilities/training center (aviation firefighting) in order to ensure that the training facilities and documents meet national and international standards and regulations

  1. A copy of the organizational structure of the training organization
  2. Presentation of the proposed curriculum
  3. Provide a description and list of facilities and materials to be used
  4. A list of qualified trainers with their CVs
  5. - A statement stating that the minimum qualification requirements for each position of the Devices Department have been fulfilled
  6. Safety management system and policy
  7. - Layout and details of training facilities
  1. Submit the application 90 days before the date of the end of the certificate
  1. beneficiary
  2. The beneficiary submits the application manually or electronically from the authority’s website, with all the required documents attached and pay the value of the application
  3. Semi-electronic
  4. day
  5. beneficiary and specialist
  6. The competent department (airport safety) verifies the availability of all the required documents and studies with a field visit in order to check
  7. Semi-electronic
  8. 50 days
  9. beneficiary and specialist
  10. The competent department issues a report in particular with the implementation and provides the service applicant, according to the report
  11. Semi-electronic
  12. 30 days
  13. Specialist
  14. The competent department adopts the issuance of the airport operating license after ensuring the completion and implementation of all deficiencies by the beneficiary
  15. Semi-electronic
  16. 5 days
  17. beneficiary and specialist
  18. The beneficiary is to pay the value of the license certificate with receiving the certificate
  19. Semi-electronic
  20. 4 days

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM