One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service provided for the purpose of obtaining an import/export/return permit. Exporting endangered species of plants or animals its products or derivatives listed in the appendix to the CITES Agreement (Agreement International Trade in Endangered Animals and Plants (CITES) between the Sultanate and the countries of the world for various purposes.”

  1. 1. In the case of import
  2. • A letter from the exporting company containing the type data
  3. 2. In the case of export
  4. • A permit to collect samples or a certificate of possession of an initial CITES certificate from the supplying country
  5. Send for its types
  6. 3. In the case of re-export
  7. • CITES initial certificate from the country to which the species is intended to be sent
  8. 4. In the case of import and re-export
  9. • Submit a CITES certificate
  10. • Submit a certificate of possession or collection of samples 5. In case of export
  11. 6. Samples
  12. A copy of the permit to collect samples, in case the species is included in the appendix to the agreement.
  1. nothing
  1. beneficiary
  2. Submit the application via email
  3. Semi-electronic
  4. It depends on the beneficiary
  5. Specialist
  6. The request is studied and the requirements are met
  7. Semi-electronic
  8. During a working day
  9. Decision maker
  10. The request is approved
  11. Semi-electronic
  12. During a working day
  13. beneficiary
  14. The prescribed fees are paid
  15. Semi-electronic
  16. 10Y Kag
  17. Specialist
  18. Approval is sent via email
  19. Semi-electronic
  20. During a working day

Customers Service

Customer Service Number

24507500 968+

Working hours (call center / customer services)

08:00 AM - 03:00 PM