One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request to issue a third party lease contract is submitted by the investor who is renting and the lessee in the industrial cities or the free zone in Al Mazyouna or Knowledge Oasis to the new investor who is renting with him

  1. 1- A recent copy of the commercial registry, taking into account the addition of the activity to be practiced in the industrial area
  2. 2- A copy of the affiliation certificate
  3. 3- A demonstration plan for the rented space with real measurements
  4. 4- A copy of the license to practice the activity for the lessor
  5. 5- A copy of the civil defense license
  6. 6- A copy of the facility's insurance policy
  7. 7- A written pledge from the lessor to take responsibility in solidarity with the tenant regarding any obligations
  8. Towards the institution (Madain)
  9. 8- A copy of the ID cards for the signing
  10. 9- A copy of the delegation letter
  1. - That all documents are valid
  2. Commitment to general health and safety conditions
  3. Pay the prescribed fees
  1. beneficiary
  2. The investor submits a sub -contract request through the investor services portal and download the required documents.
  3. electronic
  4. 5 minutes
  5. Specialist
  6. 2- A path employee checks the application - In the event of notes, the request is re -requested to the applicant, coupled with notes to correct them and re -request - In the absence of notes, the request status is transferred to "verified" and the request is transferred to the Director General of Industrial Cities.
  7. electronic
  8. 5 minutes
  9. Decision maker
  10. The Director General of the Industrial City is studying the request - In the event that the Director General of Industrial Cities does not agree to the request, the request for a "refusal" will be transferred with the reasons for the rejection of the rejection. - In the event that the Director General of Industrial Cities is approved, a request is transferred to "approval" and the request is transferred to the inspection and control department.
  11. Non-electronic
  12. 10 minutes
  13. Specialist
  14. The employee of the Inspection and Control Department is a field visit on the site of what is to be rented - In the event of notes, the investor is re -requested, coupled with notes to correct them and re -request - In the absence of notes, the application status is transferred to verification
  15. Non-electronic
  16. hour
  17. beneficiary and specialist
  18. The main investor prepares the lease contract on the form prepared for that and hand it over to a path employee.
  19. Non-electronic
  20. 20 minutes
  21. Specialist
  22. A path employee is based Establishing a lease of the subcontractor - By creating a license to practice an investment activity - To create a financial claim
  23. electronic
  24. 120 minutes
  25. beneficiary
  26. The investor pays the fees due
  27. Non-electronic
  28. 10 minutes
  29. Specialist
  30. A path employee approved the lease contract from the subcontractor, delivers the main and branch investor, a copy of his location, approved it, issuing a license to practice an activity, and retaining a copy with the investor file.
  31. Non-electronic
  32. 20 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM