One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a financial settlement request is submitted for the investor's arrears in favor of the institution

  1. 1- A copy of the identity card of the authorized signatory and a copy of the commercial register
  1. nothing
  1. beneficiary
  2. The investor submits a written book to request a settlement or financial exemption to the Director General of the Industrial City
  3. Non-electronic
  4. 10 minute
  5. Decision maker
  6. The Director General of the Industrial City Study the request - In the event of notes, the request to an investor coupled with notes is re -requested to correct them - In the event of rejection, the investor is rejected, coupled with reasons of rejection - If the application is approved, it is transferred to a path employee
  7. Non-electronic
  8. 10 minute
  9. Specialist
  10. A path employee studies the application - In the event of violations, the investor is informed to pay off - In the absence of notes and the payment of violations, if any, the request is transferred to the Settlement and Exemptions Committee in the main office of Madaen
  11. Non-electronic
  12. 10 minutes
  13. Decision maker
  14. The decision of the Settlements and Exemptions Committee offered the demand for the committee - In the event of notes, a path employee is re -requested - In the event that the request is rejected by the committee, the request for the request is transferred to a rejection of the reasons for rejection - If the application is approved, the request is transferred to a path employee
  15. Non-electronic
  16. 10 minutes
  17. beneficiary
  18. The investor delivers the checks postponed to the Masar employee
  19. Non-electronic
  20. 10 minutes
  21. Specialist
  22. A path employee pays the request, issuing the settlement supplement, taking the signature of the two ends of the supplement, delivering a copy to the investor, and keeping a copy in the investor file with the cities of the industrial.
  23. Non-electronic
  24. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM