One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request for amending a license to practice an investment activity is submitted when adding a new investment activity by the investor

  1. 1- A recent copy of the commercial register
  2. 2- The industrial city’s approval of the amendment in case of adding an activity
  3. 3- A copy of the industrial license for industrial activities
  4. 4- Appoint a delegate
  1. The approval of the industrial city
  2. - The approval of the Ministry of Trade, Industry and Investment Promotion
  1. beneficiary
  2. The investor submits an application for a license to practice activity
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request - In the event of notes, the investor is re -requested, coupled with notes to correct them and re -request - In the absence of notes, the request status is transferred to "approved"
  7. Non-electronic
  8. hour
  9. Decision maker
  10. If the type of modification is to add a new commercial activity, the request is transferred to the city's general manager or who delegates it to agree to the required amendment - In the event of non -approval, the request for the request is transferred to the request to reject the reasons for rejection - In the event of approval, the request is transferred to the Ministry of Trade and Industry
  11. Non-electronic
  12. 10 minutes
  13. Decision maker
  14. The Ministry of Trade and Industry is studying the application • In the event of non -approval, the status of the request is transferred to a rejection and his sending to the investor is coupled with reasons of rejection • In the event of approval, the request is transferred to the Inspection and Control Department
  15. Non-electronic
  16. Two hours
  17. Specialist
  18. The Inspection Department employee is sensitive to the lessor site - In the event of notes on the conditions for adhering to public health and safety, the employee issues a technical report that the notes should be corrected and re -ordered.
  19. Non-electronic
  20. hour
  21. beneficiary
  22. The investor pays the fees due
  23. Non-electronic
  24. 10 minutes
  25. Specialist
  26. A path employee amends a license to practice an investment activity, print it and hand it over to the investor.
  27. Non-electronic
  28. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM