One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The provider submits a request to publish and advertise each defective commodity (technical or manufacturing defect) that may harm the consumer materially or morally in order to avoid or avoid the damage in order to preserve the health and safety of the consumer. Customer service number 24119201 / 24119674/24119273 from 7:30 to 2:30 pm

  1. Copies of the proposed airstrip manual including the contingency plan, safety management system and organizational structure for the airstrip operator
  2. Rescue and Fire Fighting Service Operations Manual
  3. Landscaping security programme
  4. - Survey of runways and obstacles
  5. The runway diagram shows all the obstacles. its borders, and all operational airspace infrastructure.
  6. - A chart showing all aircraft parking positions, markings, dimensions and operational infrastructure of the air.
  7. Submitting a request to issue a runway operation certificate to the Directorate General for Civil Aviation Regulation, along with the required documents.
  8. An environmental study on the impact of operating the runway by a locally or internationally accredited body
  9. Pay the service fee
  10. Note: The Airport Safety Department may request any other documents during the study of the application
  1. The application must be submitted at least 90 days before the expiration date.
  1. beneficiary
  2. The applicant submits the application manually or electronically from the authority’s website, with the payment value of the application
  3. Semi-electronic
  4. day
  5. Specialist
  6. The competent department (airport safety) verifies the availability and study of all required documents
  7. Semi-electronic
  8. 50 days
  9. beneficiary and specialist
  10. The competent department issues a report in particular with the implementation and the applicant provides deficiencies, according to the report
  11. Semi-electronic
  12. 30 days
  13. Specialist
  14. The competent department adopts the issuance of the airport operating license after ensuring the completion and implementation of all deficiencies by the beneficiary
  15. Semi-electronic
  16. 5 days
  17. beneficiary
  18. The beneficiary pays the value of the license certificate issuance
  19. Semi-electronic
  20. 2 days
  21. beneficiary
  22. The beneficiary receives the license from the Civil Aviation Authority
  23. Non-electronic
  24. 2 days

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM