One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service provided to Omani citizens residing outside the Sultanate of Oman to request the issuance of a replacement for their lost official documents (passport) and to grant him a laissez-passer

  1. "- Identification card
  2. - passport
  3. - A statement of loss issued by the competent authorities.
  1. nothing
  1. beneficiary
  2. The request is submitted to attend personally to the Omani mission with the identification papers -the police report
  3. Semi-electronic
  4. day
  5. Specialist
  6. The Royal Oman Police is addressed by an electronic system
  7. electronic
  8. 10 minutes
  9. Specialist
  10. The Omani mission abroad issues a temporary passport and delivers it to the beneficiary in the event of a passport loss only
  11. Non-electronic
  12. day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM - 02:30 PM