One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A service is provided to Omani citizens residing outside the Sultanate of Oman to renew their official documents (passport. ID card), and it is renewed for a period of only one year.

  1. - passport
  2. - ID Card
  3. - Photograph
  1. - Attending personally with the documents to be renewed
  1. beneficiary
  2. The Omani citizen attends personally to submit a request to renew the documents to Omani missions abroad, while bringing the documents to be renewed.
  3. Non-electronic
  4. day
  5. Specialist
  6. The Omani mission sends these documents to the ministry to be referred to the Royal Oman Police
  7. Non-electronic
  8. Week -two weeks
  9. Specialist
  10. The request is received by approval or rejection from the Royal Oman Police through the consular department
  11. Non-electronic
  12. day
  13. Specialist
  14. The response to the request is sent with the document after its renewal to the Omani mission abroad by the airspace
  15. Semi-electronic
  16. week
  17. beneficiary and specialist
  18. Delivery of the document by hand to the beneficiary through the Omani mission to attend personally to the mission headquarters.
  19. Non-electronic
  20. day

Customers Service

Customer Service Number


Working hours (call center / customer services)

07:30 AM - 02:30 PM