One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request for a license is submitted to put tables outside the store for service activities (store, café, restaurant, etc.) inside industrial cities, knowledge oasis or free zone in Al Mazyanah

  1. 1- A request letter with an illustration of the required sizes
  2. 2- A copy of the investment activity license
  3. 3- A copy of the lease contract and the survey drawing
  1. Visit the inspector to determine the place and sizes
  1. beneficiary
  2. The investor submits a request for a permit to place tables outside the store by attending the Masar Center
  3. Non-electronic
  4. 10 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested with notes to correct them and re -request. In the absence of notes, the application status is transferred to approved and the request is transferred to the inspection and control department.
  7. Non-electronic
  8. 20 minutes
  9. Specialist
  10. The employee of the Inspection and Supervisory Department sets an appointment to visit the site, verify the prescribed spaces and transfer the request to a path employee
  11. Non-electronic
  12. a work day
  13. Specialist
  14. A path employee collects fees and issuing the permit
  15. Non-electronic
  16. 1 working day

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM