One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a request for issuing a license to carry out an investment activity (industrial, non -industrial, technical, education, training and Development) is submitted by the investor who built within the industrial cities or the free zone in Al Mazyonah to start investment activity

  1. 1- A commercial register
  2. 2- Civil Defense approval
  3. 3- A color copy of the establishment's stamped sign, specifying the dimensions
  4. 4- An insurance document from the establishment
  5. 5- A copy of the representative’s authorization letter.
  1. - That all documents are valid
  2. Commitment to public health and safety conditions - Occupational Health and Safety Officer
  3. - License mode in a prominent place in the facility
  1. beneficiary
  2. The investor submits an application for a license to practice an activity
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. A path employee checks the request In the event of notes, the investor is re -requested, coupled with notes to correct them In the absence of notes, the application status is transferred to "approved" and the request is transferred to the control and inspection department.
  7. Non-electronic
  8. 10 minutes
  9. Specialist
  10. The employee of the Inspection and Control Department is a field visit to the facility In the event of notes, the investor is re -requested to correct the notes And in the absence of notes, the request is approved
  11. Non-electronic
  12. hour
  13. beneficiary
  14. The investor pays the fees due
  15. Non-electronic
  16. 5 minutes
  17. Decision maker
  18. A path employee pays the request, issues a license to practice an activity, approved it from the director of the path center, and delivers it to the investor
  19. Non-electronic
  20. 10 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM