One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is the service through which a paid investment request is submitted (an empty plot of land, offices, buildings) in industrial cities or knowledge oasis until the establishment of investment projects

  1. 2- A detailed description of the project
  2. 3- The proposed timetable for implementing the project
  3. 4- Commercial Registry
  4. 5- A primary scheme that explains the use of the land
  5. 6- Financial solvency/ initial approval from the funded party (optional)
  6. 7- Affiliation certificate
  1. - Bring licenses from government agencies within 6 months from the date of signing the contract
  1. beneficiary
  2. The investor submits an investment request through the investor services portal and download the required documents, then send the request as the system sends a notice that
  3. electronic
  4. 35 minutes
  5. Specialist
  6. A path employee checks the request - In the event of notes, the investor is re -requested, coupled with notes to correct them and re -request, as the system sends a notice. - In the absence of notes, the investment request is approved and the request is transferred to the investment committee in industrial cities.
  7. electronic
  8. Two hours
  9. Decision maker
  10. The Industrial Cities Investment Committee analyzes demand, If the required area is less than or equal to 100,000 square meters, the committee studies the request, If the required land area is greater than 100,000 square meters, the committee will study the request and submit recommendations to the Supreme Investment Committee, where the Supreme Committee studies the application. In all cases of rejecting the request from the committee, where the system sends a notice of rejection with the right to object to rejection within a month from the date of the response.
  11. Semi-electronic
  12. 10 minutes
  13. beneficiary and specialist
  14. In the event of objection by the applicant, the objection is transferred to the CEO of his presentation to the CEO In the event that the objection is not answered within 90 days of submitting the objection, the rejection is final, and the request is canceled and the applicant is informed of the final rejection, as the system sends a notification to do so.
  15. Semi-electronic
  16. 3 hours
  17. beneficiary and specialist
  18. In the event that the relevant committee approves the application, the application is transferred to the operations department, the applicant is summoned, and the agreement to choose the plot of land. In the event that the plot of land is not approved by the applicant, the request is considered canceled, In the event that the plot of land is approved, an initial scheme is issued that shows the use of the plot of land and the request is transferred to a path employee.
  19. Semi-electronic
  20. Two hours
  21. beneficiary and specialist
  22. A lease contract for the plot of land for the investor is issued by a path employee The parties to the investing contract and the general manager of industrial cities are signed, a signed copy of the rental contract is delivered to the investor, and a signed copy in the investor file in the industrial cities is preserved
  23. electronic
  24. One hour
  25. Specialist
  26. A path employee insert the contract data in the computerized contract management system, where the system sends a notice, including the username and password to enter the investor services portal and provide the schedule.
  27. electronic
  28. 15 minutes

Customers Service

Customer Service Number

24170700 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM