One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Required with regard to the aircraft operators, which can accommodate twenty seats or more (or the weight of its maximum boot is ten or more)

  1. Fill out forms
  2. Project feasibility study
  3. Project financial plan
  1. The workplace and its nature
  2. The nationality of the royal and dominant authorities
  3. Financial Center
  4. Insurance
  5. Aircraft rental
  1. beneficiary
  2. The company submits an application for licensing by submitting a feasibility study for the project and the financial plan with the filling of the forms shown on the authority’s website The authority holds several meetings with the applicant to provide assistance and clarification
  3. Non-electronic
  4. Time depends on the applicant
  5. beneficiary
  6. The applicant takes a specific amount by the authority
  7. Non-electronic
  8. Depends on the applicant
  9. Specialist
  10. The Air Transport Regulatory Department studies the application and ensuring the documents submitted and then issues an initial approval for the company so that the procedures in the air safety department will be completed to issue AOC Certificate After its issuance, the Authority issues the EOL Economic Operation license
  11. Non-electronic
  12. Time depends on the applicant and its speed to provide the document

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM