One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Request to adopt an existing crossing, cut or street hole to connect (electricity, water, lighting, phone line, sewage networks).

  1. - Fill out the application form
  2. - Property ownership/sketch
  3. - Formal letter
  4. - The approval of the concerned authorities
  1. - The owner of the transaction, or his representative, or the commissioner, signs a letter of request to the Department of Roads and Lighting Department of the asphalt roads.
  2. - Bring all the documents required for one of the services, which are (electricity, water, lighting, phone line, sewage networks) accredited by the owner of the service.
  3. - To be an existing asphalt road.
  1. beneficiary
  2. The beneficiary submits the application through a personal attendance with an official message or submits the application in the auditors service department or directly
  3. Non-electronic
  4. 5 to 10 minutes
  5. Specialist
  6. The request is studied by specialists in the Roads and Lighting Department to verify the requirements, controls and details of the request
  7. Non-electronic
  8. 1 to 5 working days
  9. Decision maker
  10. The competent employee or the official approves the applicant and issuing the accreditation document
  11. Non-electronic
  12. 1 to 5 working days

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)