One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Airlines (the national airlines) submit a request to operate regular and scheduled flights between the two countries at the best of the bilateral agreement signed between the Sultanate of Oman and the company of the company's registration.

  1. o Operating request (summer/winter)
  2. o A letter of appointment to the company (the first request only if it is not appointed by the company's state)
  3. O scac for Omani companies only
  4. o Approvals of time and ground handling company
  5. o Registration of the company in the airport security system (Royal Oman Police)
  6. o Aircraft certificates (first request)
  7. o Aviation Security Program (first request)
  8. o Local agent data (first request)
  1. The application must be submitted before the start of the season by (30) days
  1. beneficiary
  2. The airline submits the application via email 30 days before the start of the winter/summer season. Comprehensive all the necessary documents.
  3. electronic
  4. a work day
  5. Specialist
  6. o Review of the required documents: (request, time knees, plane certificates, aviation security program, ...) If the transport rights are limited for Omani and peace, (Scac) must be reviewed*
  7. Semi-electronic
  8. 3 weeks
  9. Decision maker
  10. Preparing and issuing the approval of the operation, after completing and reviewing the requirements,
  11. electronic
  12. a work day
  13. Specialist
  14. Approval by the official and send it by email
  15. Semi-electronic
  16. a work day

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM