One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Submit a landing-approval request in the Sultanate's airports to the airlines, which are irregular flights to transport passengers or shipping.

  1. o Airways request.
  2. o Approval of time and ground handling boxes
  3. o Certificates and documents of the plane.
  4. o Shipping Politech (for shipping trips only)
  1. The application must be submitted to the requirements 72 hours before the date of the trip.
  1. Specialist
  2. o Receive the request for landing by email and review it o Converting certificates into the safety department for review
  3. electronic
  4. 10 minutes
  5. Specialist
  6. o Enter data into the ERP system If the company does not have financial dues, we will issue approval. And if there are financial dues, we send an email to the company in order to pay the dues, and the request remains suspended until the payment is completed
  7. electronic
  8. 10 minutes
  9. Specialist
  10. o Issuing the approval of the landing and sending it by email
  11. electronic
  12. 10 minutes

Customers Service

Customer Service Number

24354433 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM