One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

It is a municipal -owned website that is announced by local newspapers, the municipal website and the municipality's communication channels, which are intended to invest the site and provide a service to society.

  1. • A letter from the commercial establishment clarifying its desire to invest the site to be invested.
  2. • Make a detailed sketch of the nature or type of project to be established with comprehensive details of the project
  1. - The applicant must be the owner of the commercial establishment or the legal representative.
  2. Bring all the required documents.
  3. T- The facility submitted its request based on the announcement of the site through the local newspapers, the municipal website, and the communication channels of the municipality
  4. The presence of a bank guarantee from the advanced company or the establishment determines its value of income and investment.
  1. beneficiary
  2. The presence of the owner of the company, the establishment, the commissioner, or the delegate, attended the income and investment department (the income studies department).
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. The documents submitted by income studies are reviewed
  7. Non-electronic
  8. 3 days
  9. Decision maker
  10. The request is submitted to the municipality's investment committee to review the request, with which the plans are attached, a feasibility study for the project, and to give approval or rejection, according to what the committee deems appropriate.
  11. Non-electronic
  12. According to the date of the committee meeting
  13. beneficiary
  14. When approved by the application, the applicant should pay the fees required to complete the service
  15. electronic
  16. 3 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)