One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows the contractor executing the construction project to retrieve the amount of insurance deposited with the municipality after the completion of all construction and internal and external finishes and other works and remove all the resort resulting from it by getting rid of it at the site designated for that by the municipality.

  1. 1- The service application form (available at the Building Control Department)
  2. 2- The original construction license
  3. 3- A copy of the ID card or passport for the owner
  4. 4- A receipt of the insurance value
  5. 5- A letter to cancel the agreement signed by the two parties, the owner and the contractor in the event of retrieving the insurance due to another contractor
  1. Commitment to Local Order Laws No. (2/96) regarding the regulation of construction in Dhofar Governorate, rules and requirements for rural housing, commitment to the requirements and other controls for construction and organization.
  1. beneficiary
  2. The contractor applies to the Engineering Affairs Department (the competent municipality) to obtain the service and request the inspection of the site by the municipality inspector by registering an appointment to inspect the building with the specialized department
  3. Non-electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied by the specialists in the institution to verify the requirements, controls and other request details, and set an appointment for the inspection and visit the site
  7. Non-electronic
  8. 10-5 minutes
  9. Specialist
  10. The request is approved based on the inspector's visit to agree to retrieve the insurance amount and make sure that the site is free of any construction waste
  11. Non-electronic
  12. a work day
  13. beneficiary
  14. The beneficiary reviews the department and receives the receipt of retrieving the amount of insurance and review of the Income and Investment Department to receive the amount
  15. Non-electronic
  16. 10-20 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)