One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows the citizen to obtain initial approval by the municipality to start the project after verifying the location of the land, the presence of surveying signs for the piece, completing all procedures, and signing all necessary pledges.

  1. 1- The original construction license and the accredited building maps
  2. 2- A copy of the ID card or the owner's permissibility
  3. 3- A copy of the the property's ownership and sketch.
  4. 5- Survey mark identification form.
  5. 6- A form to determine the path of the ground phone cables from the Oman Telecommunications Company.
  6. 7- A letter of supervision from the engineering consultant office supervising the project.
  7. 8- A copy of the contract agreement signed by the two parties, the owner of the project and the engineering consulting office supervising the project.
  8. 9- A copy of the commercial registery of the company executing the project.
  9. 10- A copy of the ID card of the owner of the company.
  10. 11- A copy of the company's residence cards.
  11. 12- Start of Work Application Form
  1. Commitment to Local Order Laws No. (2/96) regarding the regulation of construction in Dhofar Governorate, rules and requirements for rural housing, commitment to the requirements and other controls for construction and organization.
  1. beneficiary
  2. The Consultative Office or Citizen applies through the electronic portal for the norms of the Dhofar municipality to obtain the service to start building
  3. electronic
  4. 5 - 10 minutes
  5. Specialist
  6. The request is studied by the specialists of the institution to verify the requirements, controls and other request details and set an appointment for the examination
  7. electronic
  8. Two days of work
  9. Specialist
  10. Upon approval of the application in principle, the transaction is applied for payment
  11. electronic
  12. a work day
  13. beneficiary
  14. Upon approval of the request and payment by the beneficiary, the approval of the construction is issued electronically
  15. electronic
  16. 5 - 10 minutes

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)