One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

The applicant provides all the required documents to the Building Licensing Department in the Engineering Affairs Department to obtain a restoration or demolition license for any facility according to the required requirements.

  1. 1- A copy of: ownership, sketch, identity card
  2. 2- A no-objection letter from the concerned authority in case the land is owned by a specific authority
  3. 3- Complete engineering drawings, including partial restoration
  4. 4- A message from the owner or the concerned party requesting the service
  5. 5- A letter from the consultant stating the quality of the restoration and his responsibility, attached a photograph
  6. 6- Attach a civil defense certificate when requesting a demolition permit
  1. 1- Commitment to special requirements and controls to obtain the service.
  2. 2- Attach all documents and completing them.
  3. 3- Maintaining the same planning design.
  4. 4- Cleanliness and disposal of waste according to the follower
  5. Using fixed and approved and applied materials according to the system.
  6. Hygiene and disposal of waste according to the follower.
  1. beneficiary
  2. Delivery of the transaction papers or the integrated application file by the consultant executing the restoration or demolition project electronically to determine the date of the review in the event of completion
  3. electronic
  4. 5 minutes
  5. Specialist
  6. Review the request by the municipality's building engineer and amending it according to the regulations and requirements followed
  7. electronic
  8. 3 days of work
  9. Specialist
  10. After the review, the request is approved and the minor construction license is issued or demolished electronically
  11. electronic
  12. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)