One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

Licenses to build a gas station, and after completing all procedures from other relevant authorities and implementing all requirements

  1. 1- Pictures from: The Earth’s Property, sketch or Public Site.
  2. 2- A certificate with approved survey marks from the municipality of the region or its prosecution "outside the province of Salalah" or from the violations follow-up department in relation to rural housing.
  3. 3- Approved engineering maps for the origin with all the documents required by an accredited consultative office from the Dhofar Municipality.
  4. 4- (The engineering maps approved by consulting offices outside the Dhofar Governorate must be approved by another consulting office accredited by the Dhofar municipality).
  5. 5- Approval and approvals of both: General Administration of Civil Defense, General Traffic Department, Ministry of Transport and Communications, Ministry of Environment and Climate Affairs, Ministry of Housing, Ministry of Oil and Gas, Ministry of Trade and Industry, Roads and Lighting Department in Dhofar Municipality, Technical Services Department in Dhofar Municipality Dhofar Energy Company, General Directorate of Water, Oman Telecommunications Company, Salalah Sanitation Services Company.
  6. 6- Crossing papers and all services (water, electricity, phone, ...).
  7. 7- A letter from the company used in the project marketed for oil products.
  8. 8- A certificate of responsibility and a brochure for the construction accounts and a technical report on the state of the land attached to Photo
  1. Commitment to all the laws and regulations required by the authorities concerned with the request and commitment to the requirements and other controls for construction and organization according to the local order No. (2/96) regarding the regulation of construction in Dhofar Governorate.
  1. beneficiary
  2. The beneficiary submits the application through the Engineering Affairs Department
  3. Non-electronic
  4. 10-30 minutes
  5. beneficiary
  6. The request is studied by the institution's specialists to verify the requirements, controls and other requirements for the request, where the request can be approved or rejected if necessary
  7. Non-electronic
  8. 3 days of work
  9. Specialist
  10. When approved by the application, the applicant should pay the fees required to complete the service
  11. Non-electronic
  12. a work day
  13. Specialist
  14. Upon completion of the payment process, the application is approved and the required building permit is issued
  15. Non-electronic
  16. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)