One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

This service allows the citizen to obtain a letter of approval from the municipality to the authority responsible for the delivery of water service delivery after confirming the readiness of the building and the completion of all construction work, internal and external finishes and other works that the owner of the building enables to use.

  1. 1- The service application form (electronic)
  2. 2- The original construction license and the accredited building maps
  3. 3- A copy of the ID card or the owner’s passport
  4. 4- A copy of the domain of the assest's ownership and sketch.
  5. 5- A copy of the security and safety of the facility from the Department of Civil Defense and Ambulance in Dhofar Governorate, in terms of buildings that have previously commented on engineering graphics from the civil defense of multi-floor buildings and buildings in industrial lands
  1. Commitment to Local Order Laws No. (2/96) regarding the regulation of construction in Dhofar Governorate, rules and requirements for rural housing, commitment to the requirements and other controls for construction and organization.
  1. beneficiary
  2. The Consultative Office submits an application via the electronic portal for Dhofar Municipality services to obtain the service
  3. electronic
  4. 5 minutes
  5. Specialist
  6. The request is studied by the specialists of the institution to verify the requirements, controls and other request details and set an appointment for the examination
  7. electronic
  8. Two days of work
  9. Specialist
  10. Upon approval of the application, approval is issued to connect the water meter electronically
  11. electronic
  12. a work day

Customers Service

Customer Service Number

23296555 / 1771

Working hours (call center / customer services)

07:30 AM - 02:30 PM (23296555) - 24 hours (1771)