One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.


Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.



Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

After an industrial installations obtain an industrial license, the company requests workforce to install equipments and to operate the project, the service applicant submits the application to the Ministry of Commerce, Industry and Investmnet Promotion. A team from the Ministry specifically from the Follow-up and Industrial Audit Department will eveluate the request by visiting the project site and suggest a number of workforce.

  1. The workforce application form, and a report of the current employment (workforce)
  1. The company must obtain a valid industrial license
  1. beneficiary and specialist
  2. Submit the application manually to the Industrial Operations Department, with a workforce application form, with a statement of current employment
  3. Non-electronic
  4. 1 days
  5. beneficiary and specialist
  6. Study the request and make a field visit
  7. Non-electronic
  8. 5 days
  9. beneficiary and specialist
  10. Create a letter to the person concerned with the required employment based on the visit report
  11. Non-electronic
  12. 2 days

Customers Service

Customer Service Number

80000070 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM