One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description

A compliant where the victim/his agent expresses the will to move the criminal case he submits to the Public Prosecution stating that a crime arised.

Link

To provide the service, click here

Service fee

10 OMR

Time Taken

1-3 working days

Channels

website, other

Website

www.opp.gov.om
  1. - ID Card.
  2. - The complaint form.
  3. - The complaints attachments (evidence and proof).
  4. A copy of the attorony (in the case of the attorony).
  1. nothing
  1. beneficiary
  2. The complaint is submitted by the complainant or his representative through the public prosecutor, registering all the complaint data and attaching compulsory documents.
  3. electronic
  4. 10-15 minutes
  5. beneficiary
  6. The civil fee is paid to register the complaint electronically, and the complainant is notified of the payment delivery.
  7. electronic
  8. 5-10 minutes
  9. Decision maker
  10. The complaint (data, documents) is reviewed by the competent department's competent department to accept or reject the complaint. In case of acceptance: move to the stage of study and behavior -In the case of rejection: the provider of the complaint is notified).
  11. electronic
  12. 1-2 hours
  13. Decision maker
  14. After accepting the complaint: The investigation is done by the competent public prosecutor and disposal.
  15. electronic
  16. 1-10 working days
  17. Specialist
  18. In the event that the (preservation/order) is disposed of, the complainant is announced by the decision. In the event that (referral to the court) is disposed of, the complainant is notified to attend the court sessions.
  19. electronic
  20. 1-3 working days

Customers Service

Customer Service Number

24478255 968+

Working hours (call center / customer services)

07:30 AM - 02:30 PM
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