One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Request quotations from companies to provide supplies or services for the municipal work sectors

  1. The request for quotation form will be sent to the beneficiary via email.
  1. -The company registered in the supplier’s record in the municipality of Muscat.
  2. Priority for purchase requests for the owners of a card.
  1. beneficiary
  2. The beneficiary gets the application application application form via e -mail and studies it and submits his bid at the date specified in the form in attendance.
  3. Semi-electronic
  4. 10 days
  5. Decision maker
  6. The competent committee in the municipality of Muscat shall open bids and adopt the decision to open paper, and then specialists in the General Directorate of Technical Affairs send bids to the beneficiary (within the institution) from the request to conduct the analysis process and raise the recommendation.
  7. Non-electronic
  8. 4 working days
  9. Specialist
  10. The beneficiary (within the institution) conducts the analysis process and raises the recommendation and then returns the issue to the specialists in the General Directorate of Technical Affairs to submit the issue to the competent committee.
  11. Non-electronic
  12. 20 working days
  13. Decision maker
  14. The competent committee approved the decision and then the competent employee issues the purchase order.
  15. Semi-electronic
  16. 26 working days

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM