One-stop-shop services platform

A list of the available OSS in Oman

Invest Easy

Business (Invest Easy)

The Invest Easy portal (One Stop Shop) provides fast and easy e-services to help set up and manage companies in Oman. Using the e-services helps minimize paperwork and save costs and time.

Customs

Customs (Bayan)

Bayan system is an online one-stop-shop offered by the Royal Oman Police (ROP) - Directorate General of Customs that facilitates seamless, convenient and fast clearance of goods for trading communities.

Manpower

Manpower

Ministry of Manpower provides a single online platform to the Citizens and Business Owners to find services related information and apply for those services through a unified and easy to use application.

Online Services

A list of online services sorted by the service provider

Service Description


Tenders are initially announced in local newspapers and subsequently published on Muscat Municipality's website and social media platforms. To obtain the tender document, interested parties can utilize the Esnad Service for Electronic Tenders provided by the General Trustof the Tender Board, subject to payment of specific fees associated with each tender.

  1. Tender documents are obtained electronically through (Esnad Service for Electronic Tenders) the General Trustof the Tender Board. The system verifies that the company is registered with the General Trustof the Tender Board to complete the document sale process.
  1. It is required that he be registered in the General Secretariat of the Tender Council, and the beneficiary will be specialized in the field of tender.
  1. beneficiary
  2. - The beneficiary obtains the documents of the tender electronically through (an assignment service for electronic tenders)- General Secretariat of the Tender Council and studies it and provides its bid at the date specified by the advertisement.
  3. electronic
  4. 40 days
  5. Specialist
  6. - The competent committee in the municipality of Muscat shall open bids and approve the decision to open a chain of transmission for electronic decrease, and then specialists in the General Directorate of Technical Affairs send bids to the beneficiary (within the institution) from the tender to conduct the analysis process and raise the recommendation.
  7. electronic
  8. 4 working days
  9. beneficiary and specialist
  10. The beneficiary (within the institution) conducts the analysis process and raises the recommendation and then returns the issue to the specialists in the General Directorate of Technical Affairs to submit the issue to the competent committee.
  11. Semi-electronic
  12. 60 working days
  13. Decision maker
  14. The competent committee approved the decision and then the competent employee issues the commissioning message and concludes the contract.
  15. Semi-electronic
  16. 30 working days

Customers Service

Customer Service Number

1111 968+

Working hours (call center / customer services)

7:00 am - 09:00 PM